FAQ

FAQ-

DO YOU SHIP TO ALTERNATIVE ADDRESS?

Yes, you can enter an alternative delivery address at the checkout. We do not however ship to PO Box addresses under any circumstances.

Where Can I find size and Fit info -

Size and fit info is found on each product page. If you need any assistance ordering feel free to contact our team on info@mtr.com

 Do We Accept Returns?

ALL SALES FINAL. WE ONLY ACCEPT RETURNS / EXCHANGES for DEFECTIVE PRODUCTS & ERRORS.

 When will I receive my order?

Shipping times take anywhere from 2-4 weeks. As a brand with a small team we ask for your patience

 Who pays the duty fee international shipping-

Customer pays we hold no responsibility

Who is Responsible for Payment?

The payment of duties and taxes are to be paid by the customer.

Where is my order ?

Please refer to the my orders section on your account for tracking information. Or if you have not made an account please refer to the tracking information link on your confirmation email.

If you have not found the answer you are looking for, please do not hesitate to get in touch at info@mtr.com we aim to respond to all enquires in 24 hours.